A service fee is added to each transaction on a per-reservation basis. You may not copy, modify, distribute or otherwise use any of the Content, except for your personal and non-commercial use. If you need to change the start time of the reservation, you can do so on the app or website before the reservation begins. SpotHero is intended for personal vehicles only and cannot guarantee reservations for commercial vehicles or … The States of Oklahoma, South Dakota and Vermont, require all resident purchasers to report all purchases that were not taxed and pay tax on those purchases. Although we do not guarantee the availability of a specific Parking Spot, if a booked Parking Spot is unavailable at your time of reservation, we will attempt to locate an alternative Parking Spot, provide you with a refund and/or otherwise resolve any issues in accordance with our standard customer service policies and procedures. Will my card get charged automatically each month? SpotHero credit will apply automatically toward your next reservation as long as you’re using the same email address as the account that has the credit! During the hand-off process (after the 1st month going into your second month) the parking company will correspond with you and us to make sure you’re getting set up correctly. Since garages have limited space, they sometimes charge an extra fee in order to accommodate larger vehicles. Release: You release us and our manager(s), officers, member(s), employees, agents, representatives and licensors from any and all claims, demands, losses and damages of every kind and nature, whether known or unknown, arising out of or in any way relating to the Site, your use of the Site, other users’ use of the Site and any dispute or defense you have or claim to have against us or one or more users of the Site. 4. The company is based in Chicago, Illinois. Copyrights and other proprietary rights in the Content may also be owned by parties other than us. You can also show them a picture of the confirmation email on your cell phone if you want - it has a QR code that the garage can scan (I think). 2) Tap cancel. You’ll know that there’s a space in the garage waiting for you, taking the stress out of parking so you can concentrate on the things that matter most. You may also decide to give third parties access to your information and User Account via application programming interfaces (“API”). Reservation Rates: The rate for a Reservation made on the Site may not be combined with any additional coupons, special offers or other promotion when exiting a parking facility after using the Parking Spot underlying a Reservation. Port Everglades. However, we have a limited amount of spots available for motorcycles, so please call our customer heroes at 844-292-5257 to see if we have availability near you. Purpose. Ideal number of Users: 1 - 1000+ 1000+ Rating: 4.8 / 5 (90) Read All Reviews: 4.5 / … Each location comes with unique instructions, and some garages use different equipment than others. If you need help searching for these you can give us a call at (312) 566-7768 for suggestions. Contact Information: If you wish to contact us regarding (i) information on our products and services, (ii) permission to reproduce or use any Content on the Site, (iii) notices of claimed infringement under the DMCA, or (iv) any other reason, please contact: Severance and Waiver: You acknowledge and agree that in the event any provision of these Terms and Conditions is held by a court to be invalid, unlawful, or unenforceable, the validity, legality, and/or enforceability of the remaining provisions contained in these Terms and Conditions will not in any way be affected or impaired. Booked oversized parking online at the following garages. While this is something that is decided on site, we try our best to let customers know about these fees before arriving, so check your parking pass to see if any oversize fees may apply. SpotHero app market size. 320 W Locust St. - Under EL 321 W Walton St. - Under EL 321 W Oak St. - Under EL 300 W Wendell St. - Under EL 863 N Orleans 810 W … On the website, log in and go to “My Account,” then “SpotHero Credits,” and then enter your code under “Add a Promo Code.” You also can enter the code on the checkout page by pressing “Have a Promo Code?” entering your code, and pressing “Apply” before you book. You also can access your parking pass straight from the confirmation email we send you upon your purchase. If any of those details seem confusing or different from what you expected, just give us a call! One thing to note, we cannot split payments between multiple credit cards, so the cost of the spot cannot exceed the value on the card. These third parties will access your information only to perform tasks on our behalf and in compliance with these Terms and Conditions. Hollywood, FLReserve Port Everglades parking through SpotHero. Today 3:30 PM - 6:30 PM. We always want you to feel confident when you park, and we are here to ensure everything is going right. You agree to notify us immediately of any security breach or unauthorized use of your User Account. I have an issue with SpotHero too. Monthly Parking Rate for oversized vehicle: $490. When you book with SpotHero, we guarantee you will have a spot to park at the price you paid or your money back. Users have the option to pay oversize fees through SpotHero for some garages. Please be aware that any time spent parked outside of your reservation is subject to ticket, tow, or an additional charge (at the drive-up rate) from the parking facility. Large oversized vehicles include, but are not limited to, cargo vans, passenger vans, large trucks, rental moving trucks of any size. Below you will find some of SpotHero’s most popular locations for San Francisco monthly parking, including rates, reservation info and amenities. Next time you visit a client or rent a car on a business trip, you can use SpotHero to save time parking and easily separate expenses with a business profile. I forgot to scan into the garage. Sometimes if a reservation is cancelled close to when it was purchased, the charges will cancel each other out on your statement altogether. Termination: We reserve the right to suspend or terminate your use of the Marketing Services and/or your User Account in the event you violate any provision of these Terms and Conditions or if you use SpotHero services in a fraudulent manner. To deactivate your SpotHero account, please unsubscribe from any of our marketing emails or email our customer heroes at support@spothero.com. We have a secure checkout process. Spothero is book and paid for $165. All of the instructions for how to redeem your reservation can be found in the parking pass that we emailed you! Please note – If you have already made a reservation, please have either the Rental ID number (located in the confirmation email) or the email address you used to book handy to help us quickly locate your information. SpotHero reserves the right to deactivate any Referral Credits at any time and for any reason, including, but not limited to, mistake, failure to maintain an updated online account, unauthorized use or suspicion of fraud or abuse of the Referral Program or the Referral Credits in any way. eTRAC Prepaid Mastercard®. In the top right-hand corner of the screen you will see a button that says “Edit.” Tap on that and then click on “Cancel Reservation.” You will be asked if you want the reservation refunded back to the original payment source or as SpotHero credit. WARRANTY DISCLAIMERS: THE INFORMATION AND DESCRIPTIONS CONTAINED ON THE SITE ARE NOT INTENDED TO BE COMPLETE DESCRIPTIONS OF ALL TERMS, EXCLUSIONS AND CONDITIONS APPLICABLE TO EVERY PRODUCT OR SERVICE SPOTHERO OFFERS, BUT ARE PROVIDED FOR GENERAL INFORMATIONAL PURPOSES. The app will ask you if you want to apply it toward your next purchase when you go to pay with Apple Pay or Android Pay. Why isn't my normal spot showing up in the app? We may share Personal Information with parties who provide services such as information processing, extending credit, fulfilling customer orders, delivering products, managing and enhancing customer data, providing customer service, assessing interest in our products and services, and conducting customer research or satisfaction surveys. Please note that we may withdraw any Content from the Site at any time in our sole discretion. Visit the SpotHero referral program to give $7 and get $7! BY ACCESSING THE SITE, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE GENERAL WEBSITE TERMS AND CONDITIONS (THESE “TERMS AND CONDITIONS”). How we Use your Personal Information: In general, we do not share Personal Information that is personally identifiable to you, except where we have your express permission or where required by law. If a third party parking provider does not incorporate these fees into the total price, you may incur other charges that we do not collect and that are not included in the quoted price. By clicking on a link to an employee’s e-mail address, you leave the Site and enter into a restricted access area which these terms and conditions do not govern. SpotHero may use certain trusted third parties to help us provide, improve, protect, and promote our services. To set up a SpotHero for Business account in the app, - Ownership and high visibility. If you haven’t received a confirmation email and you don’t see any charges on your credit card, the payment has not gone through. We’re always happy to help you get your spot listed on SpotHero. While SpotHero makes every effort to provide accurate information regarding the Parking Spots listed on the Site, at times such information may become inaccurate and SpotHero shall not be liable for any such inaccuracy. Some locations may require a fee for your access card or transponder, however, that will all be detailed in the description of the location before you purchase. Clicking those will show which amenity each spot provides. We may conduct maintenance on any of the foregoing at any time with or without notice to you. You agree to pay to SpotHero all fees for (including any overage fees) for SpotHero’s provision of the Marketing Services, in accordance with the pricing and payment terms presented to you for such Marketing Services. How can I create a business account for my employees? What types of monthly rates do you offer? You agree to notify us immediately of any security breach or unauthorized use of your User Account. Failure to pay overage fees when due may result in the applicable service being limited, suspended, or terminated (subject to applicable legal requirements), which may result in a loss of your data associated with that service. For example, if your reservation goes from 8AM to 8PM, you can enter any time after 8AM, and must leave anytime between before 8PM. Your relationship with any Administrator is governed by the terms and conditions of any agreement or policies between yourself and the Administrator, and you agree that by using the Site with an Administrator, we will have no liability for the data, itineraries or other information provided by the Administrator or for any actions, non-actions or omissions of such Administrator. GoNavia Debit Card If anything about your experience strays from that, let us know and we’ll make it right. Your relationship with any Administrator is governed by the terms and conditions of any agreement or policies between yourself and the Administrator, and you agree that by using the Site with an Administrator, we will have no liability for the data, itineraries or other information provided by the Administrator or for any actions, non-actions or omissions of such Administrator. We work with owners and operators to help sell unused inventory, as well as point parkers toward spots they might not know about. If you paid to exit the garage, give SpotHero a call at 312-566-7768. Use SpotHero to search for and reserve your parking today. Since garages have limited space, sometimes an extra fee is charged in order to accommodate larger vehicles, especially in New York City. After you reserve your space, you’ll be redirected to the confirmation screen where you should have the option to “Buy this spot again.”. How it works 4. Once you cancel the reservation, you will see the word “Refunded” in green letters. Non-Malicious Use: You agree not to use or launch any automated system, including without limitation, “robots,” “spiders,” or “offline readers,” that accesses the Site in a manner that sends more request messages to the Site’s servers in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web browser. Once you confirm your purchase, we will process your payment and send you a parking pass, which will provide you with your redemption instructions and access to your parking location. Non-Malicious Use: You agree not to use or launch any automated system, including without limitation, “robots,” “spiders,” or “offline readers,” that accesses the Site in a manner that sends more request messages to the Site’s servers in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web browser. The Licensors are responsible for remitting applicable taxes to the applicable taxing jurisdictions. The States of Oklahoma, South Dakota and Vermont, require all resident purchasers to report all purchases that were not taxed and pay tax on those purchases. How do I know if I am in the correct spot? Tap on the reservation you want to cancel. Digital Millennium Copyright Agent: For purposes of the Digital Millennium Copyright Act (“DMCA”), we have designated an agent for notices of claimed infringement. Go to your reservations You can use the following commuter benefits cards in the SpotHero app for iOS or Android. Check out our profile here: https://www.bbb.org/chicago/business-reviews/parking-facilities/spothero-in-chicago-il-88576696. SpotHero Oversized Parking Options for One of a Kind Show Exhibitors We recommend reserving parking for your oversized vehicle in advance with SpotHero! Depending on the spot, when booking on the website, there is an option to select your vehicle make and model to determine if there will be an oversize fee. Best parking is rates guaranteed with coupon, which is the $205 option. Services: Unless expressly stated otherwise, the services provided by SpotHero (the “Marketing Services”) are limited to informing users of the location and potential availability of certain parking spots (“Parking Spots”) and facilitating Reservations (as defined below) by displaying Parking Spots, processing Reservations and collecting fees on behalf of Licensors (as defined below). Some members of leadership are amazing (and will cheer you on) while others talk over you in meetings. Cancel up to the minute your first month of parking begins for a full refund! for Philadelphia. We will not be liable for any costs, losses, claims or damages that you or any third party incur which are directly or indirectly caused by any unauthorized use of your User Account. Instead, save your time and money by reserving ahead with SpotHero. GENERAL DISCLAIMERS: SPOTHERO ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR (I) ANY ERRORS OR OMISSIONS IN THE CONTENT ON THE SITE, (II) DAMAGE TO OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR USE OF THE SITE OR YOUR DOWNLOADING OF ANY TEXT, IMAGES OR OTHER CONTENT FROM THE SITE, OR (III) ANY DAMAGE ARISING IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, OR LINE OR SYSTEM FAILURE. With Calendar Sync you can sync iCal and select the specific calendar to import into SpotHero. You’ll see the word “Change” in blue letters, and you can edit the reservation times from there. For this reason, SpotHero reserves the right to deactivate any Marketing Incentive at any time and for any reason, including, but not limited, to mistake, failure to maintain an updated online account, unauthorized use or suspicion of fraud or abuse of any promotional program or Marketing Incentives. SpotHero reserves the right to grant the operators of public search engines permission to use spiders to copy materials from the Site for any uses which we determine are necessary or desirable for the operation of our business. In the app, click into the reservation you want to change and press “Edit.”. We may also send you e-mail with general information or special offers about products and services that may be of interest to you. You’ll be able to see if this spot would charge an oversize fee before and after purchasing in the details. If you see a rate difference, please bring it to our attention so we can take a look right away. Chicago-based SpotHero, a North American parking reservation service, has opened a Detroit location at the Techstars Mobility space at Ford Field. Why are SpotHero prices lower than the garage's? Limited Access: From time to time, the Site may be inaccessible or inoperable for any reason, including equipment malfunctions, Site updates, maintenance and repairs and causes beyond our control or those that are not foreseeable. 2. Feel free to visit. You can update your email, password, license plate, vehicle, favorite spots, and payment information through your account settings! SpotHero will provide you with reasonable prior written notice of any change in fees to give you an opportunity to cancel your Subscription before the change becomes effective. While SpotHero does not physically hold a specific spot open for each reservation, we work closely with our partners to monitor inventory levels and avoid overbooking. A few of our operator partners offer a commuter special that is only valid if you enter by a certain time, otherwise, you will be subject to paying extra onsite. The space is still in your control! We definitely offer overnight parking. In the event of a SpotHero’s reorganization, merger, or sale, we may transfer any and all Personal Information we collect to the relevant third party. 3. Report inappropriate content . I’m an administrator, where do I log in to view my company’s dashboard? GetHuman1202956 did not yet indicate what SpotHero should do to make this right. 2-door cars (Honda Civic) Simply follow the instructions outlined in your pass and you are good to go! Get in touch with our customer heroes and they’ll cancel it for you right away. Our top location that has monthly options is 944 W. Belmont in Lakeview. To apply a promo code, click on “Have a promo code?” if you’re on the website or “Apply Promo Code” if you’re on the app, and type in the promo code you’d like to apply. In order to update or change your work address, you must delete your commuter benefits card from the SpotHero app and re-enter the information. The bigger your car, the bigger the oversize fee. SpotHero app in the news. If you see a spot called ’24/7 Parking’, you get to park whenever you want during that month. While SpotHero doesn’t partner with every garage, we are consistently looking to expand in order to be able to offer more parking in more places. Select your Commuter Benefits Card at checkout. We offer spots with a wide variety of amenities. At this time you are only allowed to use one commuter benefits card through SpotHero. 1) Nob Hill – 1045 California St. Web-based parking mobility solution that enables individuals and businesses in automotive, navigation, rental and other industries to manage vehicle spot reservations, receipts and more. Use SpotHero to book parking in downtown Chicago in advance at affordable prices all around the city, including the Loop, along the Magnificent Mile, Millennium Park, hotels, museums, and much more. You can find more information by reading our Terms & Conditions on the app or website. – Select “Account Settings” Links to Third Party Websites and Employee E-Mail Addresses: The Site may contain links to third party websites. SpotHero Oversized Parking Options for One of a Kind Show Exhibitors We recommend reserving parking for your oversized vehicle in advance with SpotHero! The Marketing Incentives are given for no exchange of value or other consideration and you therefore have no ownership interests or rights in the Marketing Incentives. If you are having trouble getting into a garage, you can always take a ticket and get parked. Prices and specials in the SpotHero marketplace are set by our operator partners. What tip would they expect to park my SUV in the garage? SpotHero is a digital parking marketplace that connects drivers looking to reserve and pay for parking spaces with parking lots, parking garages and valet services. When you search for parking in the SpotHero app or website, we’ll show you prices for a 3 hour reservation, beginning with the current time when you make the search. Although it’s listed as a recurring charge, you will NOT be charged that amount again (unless you’ve booked a recurring monthly reservation, which will be noted pre- and post-purchase). BY ACCESSING THE SITE, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE GENERAL WEBSITE TERMS AND CONDITIONS (THESE “TERMS AND CONDITIONS”). Use code OOAK18 for $5 off your reservation. WageWorks Visa® Prepaid Commuter Card App: Log into your SpotHero account and click on the reservation you wish to shorten. From there, an account manager that oversees the location will reach out to you to finalize details. In connection with our provision of the Marketing Services, Licensors may represent and warrant to us that they have full authority to list the Parking Spots for Reservations. The purpose of authorizing the issuance of oversized vehicle parking permits is to give owners of oversized vehicles an opportunity, for a limited time, to park their oversized vehicle on a public street. Re-introduced image thumbnails of the garage/spot itself, as a recognition anchor for visually-oriented heroes. Why isn't my reservation showing up in my app? 3. Vehicle Types – Your monthly rate may vary if you own an SUV, oversized vehicle or exotic vehicle; Step 3: Book your monthly parking spot. If you choose a spot with an introductory rate, the price may go up to the regular drive-up rate after the intro rate time period has ended. Unfortunately, selling our parking passes through a third-party site is a violation of our terms and conditions. Personal Information: SpotHero may collect and store personal information from you, including, but not limited to, the following information (collectively, together with any other information SpotHero may collect in relation to your use of the Site, “Personal Information”): Some Personal Information may be automatically gathered so that we can monitor the use of the Site in order to make improvements and better serve visitors. If you do not feel comfortable, please feel free to give us a call at (312) 566-7768. The Marketing Incentives are given for no exchange of value or other consideration and you therefore have no ownership interests or rights in the Marketing Incentives. Feel free to visit https://stripe.com/ for more information. Log into your account If we claim or appear to be an expert on a certain topic or product or service area, we will only endorse such products or services that we believe, based on our expertise, are worthy of such endorsement, and we shall not be compensated for such endorsement. If they’re not there, it’s likely that you’re not logged in to the account that purchased the spot, or a spot wasn’t purchased. That said, if your reservation hasn’t started yet, you can cancel it and book another spot at a different place! We may use cookies to compile and provide aggregate statistics about the Site’s visitors, traffic patterns, and related information to third parties, but such information will not identify you personally. https://www.bbb.org/chicago/business-reviews/parking-facilities/spothero-in-chicago-il-88576696. We assume no responsibility or liability with respect to your entering such restricted access areas. Also, if you enter before your reservation starts, or exit after the reservation has ended, you may be subject to pay for the time you spend in the spot outside your reservation. SpotHero is not a vendor collecting and remitting taxes to the applicable taxing authorities nor a co-vendor associated with the vendor with whom SpotHero reserves its customer’s Parking Spots. We provide this contact information for purposes of the DMCA only and reserve the right to respond to communication that is relevant for this purpose. – Select which section you’d like to update! Though there is some variation between garages, SpotHero defines oversized vehicles as any vehicle 65″ to 75″ tall and over 181″ long, or any vehicle taller than 75″ regardless of length. Use of Content: The text, images, data, illustrations, files, audio and video clips, designs, documents and other materials and content (collectively, the “Content”) on the Site is our property and may be protected by copyright and other restrictions. How do I know if my payment went through? Please let me know if you have any additional questions! Start Date – Some facilities allow you start parking at anytime in the month, while others restrict you to start either on the 1st or 15th. If a third party parking provider does not incorporate these fees into the total price, you may incur other charges that we do not collect and that are not included in the quoted price. You also can enter the code on the checkout page by pressing “Add Promo Code,” entering your code, and pressing “Submit” before you book. The Administrator may have the ability to access and control your User Account. To update your SpotHero for Business account settings, go into “Account Settings” from the main menu of the app, and select “Business Profile.” From there, you can update your email address, default payment method, expense provider, opt-in or out of consolidated expense reports, and delete your business profile. – Go to “My Account” at the top of the page With Business Profiles, you can also set up to automatically receive an invoice weekly or monthly plus automatically send the invoice to major expense report providers. Find more information about SpotHero for Business at. 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